Contact Us
Contact Us
We'd Love to Hear From You
At Case Avenue, every customer matters.
Whether you have a question before placing an order, need assistance with an existing purchase, want help selecting the right phone case, or simply wish to share your feedback—we're here to help.
Our support team is committed to providing prompt, friendly, and reliable assistance to ensure your shopping experience is smooth from start to finish.
Customer Support
Our team is available to assist you with:
- Product enquiries
- Order status & tracking
- Device compatibility
- Shipping & delivery questions
- Returns & replacements
- Warranty-related assistance
- Payment queries
- Bulk & corporate orders
- General feedback & suggestions
Get in Touch
📧 Email Support
For all enquiries, support requests, and order-related assistance, please write to us at:
Our team typically responds within 24 business hours.
📞 Customer Support
Need immediate assistance?
+91 7988782454
Support Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)
We are closed on Sundays and major public holidays.
Business Information
Case Avenue
Owned and Operated by Ventiq E Commerce
Operational Address
Case Avenue
Ventiq E Commerce
DSS 119,
Distt Sub Center Urban Estate,
Near Kanhaniya Chowk,
Yamunanagar – 135001,
Haryana, India
Before You Contact Us
To help us assist you as quickly as possible, please include the following information in your email whenever applicable:
For Order Support
- Order Number
- Registered Email Address
- Mobile Number
- Brief Description of the Issue
For Returns or Replacement Requests
Please include:
- Order Number
- Clear Product Photographs
- Packaging Photos (if applicable)
- A complete, uninterrupted unboxing video
- Description of the issue
Providing these details helps us verify your request and resolve it more efficiently.